Internet Banking Disclosure
Please review the Internet Banking Disclosure and
click I Agree
at the bottom to continue with the Internet Banking enrollment process.
The Service. In
consideration of the Online Banking services ("Services") to be
provided by The Bank of Steinauer.
("BANK"), as described from time to time in information distributed
by BANK to its customers. In the agreement, "Customer" refers to
the person(s) subscribing to or using the Service. The Customer agrees as
follows: You may use a Personal Computer ("PC") through an Internet
connection to obtain account balances and transaction information. You may
also use your PC to obtain statements on your accounts and to transfer money
between your accounts. However, transfers from your savings and Money Market
accounts are considered pre-authorized transfers, and pre-authorized
transfers are limited to six (6) per monthly statement cycle by federal
PLEASE READ THIS AGREEMENT CAREFULLY AND KEEP A
COPY FOR YOUR RECORDS.
Our Liability for
Failure to Complete Transactions. If we do not complete
a transfer to or from your account on time or in the correct amount according
to our agreement with you, we might be liable for some of your losses or
damages. However, there are some exceptions. We will not be liable for
a. if, through no fault of ours, you do not have enough money in your
account to make the transfer;
b. if the money in your account is subject to legal process or other
encumbrances restricting transfer;
c. if the transfer would go over the credit limit on your overdraft line
d. if the system was not working properly when you started the transfer;
e. if circumstances beyond our control (such as fire or flood or systems
failure) prevent the transfer, despite reasonable precautions that we have
payments, transfers, and/or fees made with the Service will appear on your
monthly Account statement.
You are solely responsible for the equipment (including your personal
computer and software) you use to access the Services. We are not responsible
for errors or delays or your inability to access the Services caused by your
equipment. We are not responsible for the cost of upgrading your equipment to
stay current with the Services nor are we responsible, under any
circumstances, for any damage to your equipment or the data resident thereon.
Business Days/Hours of
Operation. Our business hours are 8 a.m. to 4 p.m.
(CST), Monday, Tuesday, Wednesday and Friday, Thursdays 8 a.m. to 2 p.m.
except bank holidays. Although payments and transfers can be completed only
on business days, the Service is available 24 hours a day, seven days a week,
except during maintenance periods.
for Services shall be payable in accordance with a schedule of charges as
established and amended by BANK from time to time. Charges shall be
automatically deducted from customer's account, and BANK shall provide to
customer monthly notice of such debit(s) on your statement.
Notice of Your Rights
and Liabilities. Security of your transactions is
important to us. Online Banking Services enables you to change your password;
we recommend that you do so regularly. We may be liable for certain security
breaches to the extent required by applicable law and regulation. We do not
assume any other liability or otherwise guarantee the security of information
in transit to or from our facilities. Please note that we reserve the right
to (1)monitor and/or record all communications and
activity related to the Services; and (2) require verification of all
requested transfers in the manner we deem appropriate before making the
transfer (which may include written verification by you). If any unauthorized
use of your password occurs you agree to (1) cooperate with us and appropriate
law enforcement authorities in identifying and prosecuting the perpetrator;
and (2) provide reasonable assistance requested by us in recovering any
unauthorized transfer of funds.
Tell us AT ONCE if you believe your PIN or password has been lost or stolen.
Telephoning is the best way of keeping your possible losses down. You could
lose all the money in your account (plus your maximum line of credit). If you
tell us within two (2) business days, you can lose no more than $50. If you
do NOT tell us within two (2) business days after you learn of the loss or
theft of your PIN or password, and we can prove we could have stopped someone
from using your PIN or password without your permission if you had told us,
you could lose as much as $500. Also, if your statement shows transfers that
you did not make, tell us at once. If you do not tell us within sixty (60)
days after the statement was mailed to you, you may not get back any money
you lost after the 60 days if we can prove that we could have prevented
someone from taking the money if you had told us in time. If you believe your PIN or password has been lost or stolen or that
someone has transferred or may transfer money from your account without your
permission, call (402) 869-2211 during normal business hours listed above. WE
CANNOT ACCEPT NOTIFICATION OF LOST OR STOLEN PINS OR PASSWORDS OR
UNAUTHORIZED TRANSFERS VIA E-MAIL.
Errors and Questions. In
case of errors or questions about your electronic transactions, telephone us
at (402) 869-2211, 8 a.m.-4 p.m. (CST), Monday, Tuesday, Wednesday and
Friday, Thursdays 8 a.m. – 2 p.m or write us at:
The Bank of Steinauer
Electronic Banking Department
215 Main Street
Steinauer, NE 68441
as soon as you can, if you think your statement or receipt
is wrong or if you need more information about a transaction listed on the
statement or receipt. We must hear from you no later than sixty (60) days
after we sent you the FIRST statement on which the problem or error appeared.
You will need to:
a. tell us your name and Account number (if any);
b. describe the error or the transaction you are unsure about, and
explain as clearly as you can why you believe it is an error or why you need
more information; and
c. tell us the dollar amount of the suspected error.
If you tell us verbally, we may require you to send us your complaint or
question in writing within ten (10) business days following the date you
notified us. We will determine whether an error occurred within ten
(10)business days (twenty (20) business days if the notice of error involves
an electronic fund transfer to or from the account within thirty (30) days
after the first deposit to the account was made) after we hear from you and
will correct any error promptly. If we need more time, however, we may take
up to forty-five (45) days to investigate your complaint or question. If we
decide to do this, we will credit your account within ten (10) business days
(twenty (20) business days if the notice of error involves an electronic fund
transfer to or from the account within thirty (30) days after the first
deposit to the account was made) for the amount you think is in error, so
that you will have use of the money during the time it takes us to complete
our investigation. If we ask you to put your complaint or question in writing
and we do not receive it within ten (10) business days, we may not credit
your account. If we determine there was no error, we will reverse the
previously credited amount, if any, and we will send you a written
explanation within three (3) business days after we finish our investigation.
You may ask for copies of the documents we used in our investigation.
Disclosure of Account
Information to Third Parties.
We may disclose information to third parties about your account or the
transactions you make:
a. where it is necessary for completing transactions or resolving errors
involving the Services; or
b. in order to verify the existence and condition of your account for a
third party, such as a credit bureau or a merchant; or
c. in order to comply with government agency rules, court orders, or
other applicable law; or
d. to our employees, service providers, auditors, collection agents,
affiliated companies, or attorneys in the course of their duties and to the
extent allowed by law; or
e. if you give us your permission.
Obtain Information. You agree that we may obtain and
review your credit report from a credit bureau or similar entity.
reserve the right to terminate the Services, in whole or in part, at anytime with or without cause and without prior written
notice. In that event, or in the event that you give us a termination notice,
we may (but are not obligated to) immediately discontinue making previously
authorized transfers, including recurring transfers and other transfers that
were previously authorized but not yet made. We also reserve the right to
temporarily suspend the Services in situations deemed appropriate by us, in
our sole and absolute discretion, including when we believe a breach of
system security has occurred or is being attempted. We may consider repeated
incorrect attempts to enter your password as an indication of an attempted
security breach. Termination of the Services does not affect your obligations
under this Agreement with respect to occurrences before termination.
Liability. Except as otherwise provided in this
Agreement or by law, we are not responsible for any loss, injury, or damage,
whether direct, indirect, special or consequential, caused by the Service or
the use thereof or arising in any way out of the installation, operation, or
maintenance of your PC equipment.
waiver of the terms of this Agreement will be effective, unless in writing
and signed by an authorized officer of the BANK.
may not transfer or assign your rights or duties under this Agreement.
Governing Law. The
laws of the State of Nebraska shall govern this Agreement and all
transactions hereunder. Customer acknowledges that he/she has reviewed this
Customer Agreement, understands the terms and conditions set forth herein,
and agrees to be bound hereby.
can change a term or condition of this Agreement by mailing or delivering to
you a written notice at least thirty (30) days before the effective date of
any such change. We do not need to provide you with any prior notice where an
immediate change in the terms or conditions of this Agreement is necessary to
maintain or restore the security of our system or an account. However, even
in these cases, if the change is to be permanent, we will provide you with a
notice of the change with the next regularly scheduled periodic statement we
send you, or within thirty (30) days, unless disclosure would jeopardize the
security of our system or an account. Notices mailed or delivered to you
under this paragraph will be considered effective if mailed to the most
recent address we show for you in either our Checking or Savings Account
records, or e-mail address in which you agreed to receive such notices and/or
in consideration of being allowed access to the Services, agrees to indemnify
and hold the BANK harmless for any losses or damages to the BANK resulting
from the use of the Services, to the extent allowed by applicable law.
Security Procedures. By
accessing the Services, you hereby acknowledge that you will be entering a
protected web site owned by the BANK, which may be used only for authorized
purposes. The BANK may monitor and audit usage of the System, and all persons
are hereby notified that use of the Services constitutes consent to such
monitoring and auditing. Unauthorized attempts to up-load information and/or
change information on these web sites are strictly prohibited and are subject
to prosecution under the Computer Fraud and Abuse Act of 1986. Multi-Factor
Authentication is an additional layer of security that is now a standard part
of your Bank of Steinauer Online Banking routine.
Multi-Factor Authentication is made up of three parts: an image, a pass
phrase and three challenge questions no else knows. When you are at your
computer, enter your User ID and then click the Submit button. We will show
your Authentication Image and pass phrase, which verifies that you are at the
valid Online Banking site at Bank of Steinauer. Now
you know it is safe to enter your password. When you are signing in from a
different computer, we ask one of you challenge questions to verify your
identity. The secret Authentication Image and Pass Phrase will appear after
you answer correctly. You know it is safe to enter your Password and Login;
and we know that it is really you.
Fee Schedule. There
is no monthly service charge for Online Banking and Bill Payment services.
Your Password. Each individual
who has access to Online Banking, including each individual named on joint
accounts, must designate a Username and Password. Your USERNAME cannot be
your account number. Your USERNAME is case sensitive and should be a
minimum of 6 characters and include letters and numbers. PASSWORDS must
be between 8 – 17 characters long, and contain at least one upper case
letter, one lower case letter, and one numeric character. The letters are
case sensitive. For example, if you enter your password as: 123abc you cannot
use 123ABC. It is recommended that you change your password periodically to